Shipping policy
At Goodies Distribution, we are committed to providing reliable and efficient delivery services across Australia. Below are the key details of our shipping policy:
Order Processing and Delivery Times
- Orders placed within Sydney Metro before 10am will be processed for next-day delivery. Orders placed after 10am will be processed on the following business day.
- Interstate deliveries typically take between 48 to 72 hours, depending on the destination.
Minimum Order Requirements
- The minimum order requirement is 4 cartons. Please note that cutlery, straws, and napkins count as half a carton each.
- Orders below the minimum threshold will incur a $15 freight cost.
Shipping Costs
- Shipping costs vary based on your location and the size of the order. Detailed shipping costs will be calculated at checkout, providing clarity before your order is confirmed.
Delivery Locations
- We ship to various locations across Australia. For inquiries about specific delivery locations or rates, please contact our sales team for further details.
Order Tracking and ETA
- To inquire about the status or estimated time of arrival (ETA) of your order, please contact us at orders@goodiesdistribution.com.au. One of our team members will provide timely updates.
Incorrect or Missing Items
- If you receive incorrect or missing items in your delivery, please reach out to our customer service team immediately at sales@goodiesdistribution.com.au, and we will resolve the issue promptly.
No Pick-Up Policy
- Please note that we do not offer a pick-up option. All orders will be delivered to your specified address.
By placing an order with Goodies Distribution, you agree to our shipping policies and terms. We strive to ensure that your orders are delivered promptly and in excellent condition.